FAQ

Q: Do I need to subscribe before buying any deal?
A: No, you can buy the deal without subscribing with us. Just click the “Buy” button and fill in your email id and mobile no & make the payment online. We’ll send you a Ville Deals voucher over email and SMS.
Q: Is it mandatory to use the voucher same day of buying?
A: Most of our deals carry over 1 month validity, so you can use it within the time limit at your leisure. But don’t forget to check Fine Prints and voucher expiry dates.
Q: What if I need to receive daily deal alerts running in my city?
A: You need to subscribe to our Newsletter and SMS alerts.

Deals

Q: What types of deals does Ville Deals offers?
A: Ville Deals offers up to 90% discounts on Restaurants, Spa, Saloons, Movies, Clubs, Cosmetics, Apparels, Electronics, Travel/Holiday Packages and many more cool things.
Q: How do I redeem my voucher?
A: After payment is successful, voucher is sent to your email and mobile no. Please show your Ville Deals Voucher (Print/SMS) at the merchant location and pay the remaining amount.
Q: Can I suggest deals that I am interested in?
A: Yes, please feel free to drop us an email at info@villedeals.com
Q: Can I buy more than 1 voucher? Can I redeem multiple vouchers at the same time?
A: Yes, you can buy more than 1 voucher unless the Fine Prints for any deal explicitly restrict the use of more than 1 voucher.
Q: I missed yesterday’s deal, can I still get one?
A: Once the deal is moved from the main deal, we keep it open in Last Minute deals for 2 or 3 days. If it exists there, you can buy.
Q: I made the payment. Where is my voucher?
A: After payment is successful, voucher is sent to your email and mobile no. If you can’t see the voucher there, please contact us at info@villedeals.com
Q: Do I need to print my voucher?
A: No, you can carry the voucher SMS or Print to redeem the voucher.
Q: Will this include tax and tip?
A: Please check the Fine Prints carefully before buying a deal.
Q: What if I miss the expiry date of the voucher? Will I be eligible for a refund?
A: No. All the customers are requested to redeem the voucher before it expires.
Q: Can I combine Ville Deals offer with other special offers at the outlet?
A: Please check the Fine Prints carefully before buying a deal.

Payment

Q: How can I pay at Ville Deals?
A: The different payment options are:

  • Credit card
  • Debit card
  • Cash On Delivery
  • Internet enabled online bank account
Q: Is it safe to use my credit card on this site?
A: Transactions on Villedeals are very safe. We use the best-in-class security and the transactions done are secure. We use SSL data encryption which protects the information from being viewed by unauthorized individuals.
Q: I don’t have a credit/debit card. Can I still buy a deal?
A: Sure you can. You can use an internet enabled bank account. You can also avail the Cash on Delivery service available on select deals.
Q: How do I cancel a transaction or get the refund?
A: In case of any discrepancies we will refund the money, provided that the reasons are valid. Please write to us at info@villedeals.com. We will be more than happy to assist you within the applicable limits. Please read the ‘Fine Prints’ of each deal before buying the deal.
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